金陵十三钗

守护每一个你，招商信诺积极构建特殊群体服务多维图景_我的网站

一 |     　　2026年3月，招商信诺广东分公司携手广州曼克顿酒店，聚焦外籍来华人员群体，创新开展“跨境金融安全·外籍人士权益守护”活动，以“场景融入+双语服务+精准赋能”模式，将金融消保知识送入国际友人身边。　　该活动依托酒店大堂、商务中心等核心场景设立“金融安全驿站”，摆放双语版金融知识和跨境典型诈骗等风险提示；金融知识宣讲团以流利英文进行答疑。国际友人Mark在现场表示：“这些实用信息和友好交流让我感到非常温暖和安心。”　　近年来，随着我国经济社会结构深度调整，金融服务需求正从标准化供给，转向分层化、个性化的多元诉求。    ARRAS, France -- Loved ones and colleagues mourned and celebrated the life of a French-language teacher who was stabbed to death in a school attack blamed on a suspected Islamic extremist. They remembered Dominique Bernard at his funeral service Thursday as a sensitive, crowd-shy man who loved literature, art and nature and was a devoted, playful mentor to his pupils.French President Emmanuel Macron and his wife, Brigitte, were among mourners at the cathedral in Arras, the northern French town where Bernard taught at the Gambetta-Carnot school. White flowers adorned the coffin. A crowd, with some people clutching white flowers, also watched the service on a giant screen in an Arras square. Bernard was 57.His wife, Isabelle, described her husband as a great lover of literature, music, art, cinema and “the raking evening light," who wasn't fond of computers, crowds and social networks, didn't have a cellphone and “didn't like the noise and furor of the world.” “He deeply loved his daughters, his mother and his sister. We loved one another," she said.A colleague recalled that Bernard would tease pupils when he caught them puffing on cigarettes outside the school, jokingly saying: “You smoking a little coffin nail?” His killing last Friday shocked France and prompted heightened security at schools and other sites. Three other people were injured in the attack.The alleged attacker was arrested. Identified by prosecutors as Mohammed M., he remains in detention and is under formal investigation for terror-related murder, attempted murder and other charges. France’s anti-terror prosecutor said the suspect declared allegiance to the Islamic State group in an audio message recorded before the attack.A younger brother, also detained, is under formal investigation for complicity in terror-related murder and other charges. The anti-terror prosecutor said the 16-year-old is suspected of having provided “a certain amount of support” for the attack, of being aware of his older brother’s radicalization and of advising him how to handle knives.A cousin is also under formal investigation on a charge of failing to prevent a crime. The investigations allow magistrates more time to gather evidence before an eventual trial.___Leicester reported from Le Pecq, France.。外籍人士受语言壁垒阻碍，难享便捷服务，新市民群体因职业特性更容易掉进专属诈骗陷阱，残障群体面临物理通道与信息服务双重障碍……这些痛点呼唤金融机构跳出“一刀切”的服务模式，走向精准覆盖全群体的普惠服务。招商信诺积极构建特殊群体服务多维图景，用实际行动让金融温度覆盖每一个角落。　　跨越国界：让外籍来华人士感受“金融无碍”　　随着中国对外开放不断深化，越来越多外籍人士选择来华工作、生活。但语言不通、规则不熟，往往成为他们获取金融服务的隐形壁垒。

二 | 　　在线上，招商信诺APP及小程序已推出英文版注册、登录、身份验证及保单服务相关功能。

三 | 同时开发招商信诺企业医疗险小程序，支持中英文双语切换，为外籍来华人员打造一站式在线服务平台。2026年上半年，招商信诺APP、小程序英文版访问人次超万人。此外，招商信诺还是业内较早开通客服热线双语服务的险企。　　在理赔服务端，招商信诺为外籍客户提供专业、及时、有温度的理赔支持。

四 | 2026年5月，某外籍客户G先生在招商信诺App上预约了“诺+”会员的陪诊服务，看病当天有招商信诺专属服务人员全程陪同G先生挂号、检查、取药。

五 | 正是招商信诺持续以专业 “保险+健康服务”的行动诠释着全球化时代下健康保障的新标准，得以让更多像G先生一样的跨国人士选择在中国安居乐业，让每一位选择这里的人，都能被温暖守护。

六 | 　　金融向善的三个切面：关爱残障人士：让金融服务更有爱　　为帮助残障群体消除物理与信息障碍，招商信诺从环境设施和服务流程两方面同步着力。

七 | 一方面，所在职场大楼配备轮椅通道、无障碍电梯等设施，各分支机构设置残障人士爱心专座，为不同需求客户提供手写板、轮椅、拐杖、专业翻译机等辅助设备；另一方面，公司开设“优先接待”绿色通道，对听力障碍客户主动添加微信方便文字沟通。　　对军人客户，公司同样以绿色通道表达对“最可爱的人”的敬意。客服热线与在线客服自动识别军人标签，优先进线并直达人工服务，保全业务优先处理，各分支机构均开通军人优先办理通道。

八 | 　　与此同时，外卖骑手、快递小哥等新业态群体也是招商信诺的重点关注对象。针对贷款租车骗局、刷单返利陷阱等职业性金融风险，招商信诺组织“青骑兵”志愿服务队走进写字楼、社区和外卖快递聚集点，通过“两司两员”专属折页发放讲解、真实案例拆解，并贴心融入“夏日送清凉”吃西瓜大赛，让骑手们在轻松氛围中掌握实用防护技能。

九 | 招商信诺正用新市民“听得懂、记得住”的方式，把金融安全送到他们身边。　　从外籍人士到残障群体，从军人到新市民群体，招商信诺的便民服务图谱正在不断延展。当金融服务的边界从“标准化”走向“差异化”，从“一视同仁”走向“因人而异”，其背后是对“以客为尊”这一理念最朴素的坚守。金融为民，从来不是一句口号，而是让每一个群体都能被看见、被尊重、被温暖守护。责任编辑：刘万里 SF014。

Current article:http://s8w35.sunaichitikouchua.bond/list_dc7vw/wahp7.html

Published on:14:27:11